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How to update user access levels?

How to update user access levels?

When inviting users to join your Workspace, access levels are assigned based on the role and permissions needed. However, if the access level of a user needs to be updated after they have been invited, it can easily be achieved through the following steps:

To update the access level of a user, navigate to the Workspace Users Tab. This can be done by selecting the “Workspace Settings” button on the homepage of your Workspace.

Accessing Users list through Workspace Settings

Locate the User to Update

In the Workspace Users Tab, locate the user whose access level you want to update.
Locate desired user from the list

Edit User Details

In the Actions column for the selected user, you will see three buttons: Edit, Delete, and Assign or Remove Subscription. Click on the Edit button to begin updating the user’s access level.

Click Edit button

Access the Update User Form

After selecting the Edit icon, you will be directed to the Update User form. This form enables you to make changes to the user’s access level.
User Access Level Dialogue Box

Update the User's Access Level

Select the Workspace role field dropdown button to modify the user’s access level. This action will give you three options: Member, Administrator, and App Participant.

Select desired role/access level
Choose the desired access level to update the user’s profile and click the Update button to confirm the changes.
Update access level

Confirm the Update

Once the update has been confirmed, the system will automatically adjust the user’s access level. For instance, if the user’s previous role was “Member” and you updated it to “Administrator” the updated role will be visible in the Workspace role column for that user.

Access Level updated
By following the above steps, you can effectively manage the access levels of your Workspace users, thus ensuring seamless collaboration within your team. Assigning the correct access level is essential for optimizing security measures and enhancing the user experience. With proper access levels assigned, users can navigate the Workspace more efficiently, only accessing the features and tools that are relevant to their work.